A single platform to manage users across the whole Cisco Unified Communications Suite, on-premise or in the cloud: Cisco Unified Communications Manager (CUCM), Unity Connection, Jabber, WebEx, CMS, and UCCX.
Automate Cisco UCC Provisioning and Administration
A complete suite to automate operations and user management
on Cisco Unified Communications systems
They trust Kurmi to manage their Cisco Unified Communications Suite
Cisco UC operations management. Simplified.
Unified Provisioning
Consistent Data
With Kurmi you can set up clear operations processes and workflows that can scale with your organization while maintaining consistent data across your Cisco UC and IT systems.
Advanced Management
Kurmi provides advanced administration features to empower your team: operations logs tracking and rollback, role-based access management, bulk administration, remote phone control, operations scheduling and more.
Single Point of Integration
Kurmi delivers a single point of integration between IT and Cisco UC systems: basic operations (MACD) can be triggered from your ITSM, Directories or HR systems, with no human interventions from your UC team.
Tired of repetitive tasks on Cisco Unified Communications Manager? Discover Kurmi.
Simplify and automate CUCM provisioning and administration
Managing Cisco call manager from its native interface is complex, time-consuming, and requires a highly-trained Cisco expert to perform basic tasks. For example, provisioning a new user or device on Cisco Unified Communications Suite can take between 15 and 45 minutes.
Kurmi Unified Provisioning is designed to dramatically simplify the operations of Move, Add, Change and Delete (MACD). Provisioning, phone deployment, and day-to-day administration on CUCM have never been easier.
Automation saves time and money and reduces the risk of human error. User provisioning is fast, taking less than a minute, and one-click deprovisioning is even faster!
Delegate the day-to-day administration of your Cisco UC Suite
Your certified Cisco experts should be focused on new projects, not closing change request tickets! With Kurmi Unified Provisioning, you can delegate day-to-day operations to other employees such as helpdesk staff, local administrators, and HR assistants.
Advanced role-based access management features, rollback, and scheduling capabilities let you simplify the setup and monitoring of your organization for the day-to-day administration of Cisco Unified Communications Manager.
A self-provisioning portal for your Cisco Unified Communications Suite
Delegate low-value operations on CUCM to end users via self-provisioning and services activation, call forward management, password reset, and phone remote control. You define the specific level of autonomy of your users based on your internal policies, and personalize the portal with your branding.
With Kurmi, you empower end users with “consumer-grade” user experience while reducing the workload of your support team.
Kurmi supports the full Cisco Unified Communications Suite
CUCM
Jabber & Presence
Unity Connection
Webex
Key Features
Unified Communications provisioning is the systems administration task in which operators enter and configure the settings that users of the service will access. This routine task can be made easier to handle, leaving more time for other vital tasks. With Kurmi Unified Provisioning, you have the tools you need to optimize the day-to-day management of your Cisco UC Suite users. Twelve fully-developed features make streamlining your work easy, while customizable controls and content eliminate the repetitiveness of some routine tasks. Save time and lighten your staff’s workload through strategic use of the templates and applications offered by Kurmi Unified Provisioning.
User profile template
With the user profile template, operators can define and sort user profile templates by function and/or site. This means that the provisioning task on Cisco Unified Communications (Cisco UC) Suite takes a fraction of the time – just a few seconds from start to finish. Profiles look good and, because they follow a pre-set template, there are far less instances of junk code or unintended spacing and layout each time a change is made.
Site profile templates
Kurmi’s site profile templates let operators quickly and easily deploy new sites or change existing sites through the Cisco Unified Communications Manager. Hours of coding and copying are saved, along with the frustration of making sure each page or site meets your exact specifications. First, choose all your settings in the templates, then make your changes as needed, without having to start from scratch. This also reduces the risk of losing important information or rebuilding a site after an update ‘accident.’
Role-based access control
Kurmi features advanced role-based access control, allowing operators to manage administrator profiles and delegate operations without compromising security. Each user is assigned a certain security level so that those who don’t need higher access will only be able to see and use the parts of the system applicable to them. This improves overall ease of use and helps users focus on a task with less distraction.
Log tracking and rollback
Kurmi’s log tracking and rollback feature allows all team operations to be monitored so that any accidental actions taken while programming or performing other suite tasks can be undone in a click. Team operations can be complicated, and monitoring helps ensure that the system is performing the way it needs to for the people who use it. The feature also provides a log for future reference or problem-solving.
Bulk administration
Kurmi tools are made to allow for bulk changes as needed on your Cisco UC Manager. Changes can be made in bulk to a group of users or to all users on one site. No more time is wasted selecting individual profiles. This also eliminates accidental profile changes, which can be a result of manual, rather than bulk, changes.
Range number management
Your DN pool’s available numbers can be accessed in real time across multiple locations or the Cisco cluster. This eliminates the need for Excel spreadsheets and extra work. When you need accurate numbers, get them live through the Cisco cluster and multiple locations. Access to available DN pool numbers eliminates the need for guesswork or coding from an outdated list.
Scheduling and grouping
Cisco UC provides easy MACD (Move, Add, Change, Delete) operations. Operators can easily group functions and operations and schedule them for launch at a later date. Save time and make sure things happen when you need them to.
Self-care portal
Through the Self-Care Portal, end users can perform basic MACDs for themselves, freeing up your support team and saving time. Use the power of Kurmi provisioning to take back time in the workday and increase productivity.
LDAP Sync
With LDAP Sync, Kurmi synchronizes your directors. This automates new user provisioning for your CUCM. One, two, three, easy and done!
API
Easily integrate Kurmi with ServiceNow, Workday, or any ITSM applications to automate your business operations workflows on Cisco CUCM.
SDK
Customize connectors within internal applications to provision and manage users easily and professionally. Kurmi’s SDK also allows the automatic discovery of the configuration of users, lines, devices, services, and settings. This gives operators a helpful overview of your Cisco UC infrastructure all in one place.
Discovery automation
Kurmi automatically discovers the configuration (users, lines, devices, services, settings) for an overview of your Cisco Unified Communications infrastructure.
A demo is worth more than
a long speech....
MACD, Bulk Management, Delegation / RBAC, Range Number Management… all in the same platform
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We manage more than 2.5m users
Kurmi Software provides a management automation platform for Enterprise Communications (Unified Communications, Collaboration, Contact Center).
Over 3 millions users are already managed with Kurmi.
