Unified Communications interoperability is getting a lot of attention, as more and more employees work from home. Yet while progress has been made, there is still a long way to go. Will flexibility at workRead more

Kurmi Sofware has raised €10 million from Ring Capital and UNEXO to accelerate its international development and become a global leader of UC provisioning simplification. Press Release, Paris, October 5th, 2020 Kurmi Software, an independent softwareRead more

With the flexible, massively customizable Kurmi platform, administrators can manage all their UC & Collaboration solutions through a single user interface. But Kurmi goes much further than that. Its API and connecting SDK give adminsRead more

Tuesday, September 1, 2020: Kurmi Software, the leading Unified Communications provisioning software, and Speech-Soft, a leader in providing Contact Center, Workforce Management and IVR analytics and reporting software, are pleased to announce that they haveRead more

Unified communications management encompasses the policies, procedures, and tools for both administration and operations management of calling, messaging, and meeting applications.  A successful UC management strategy must accomplish the following goals:  Provide IT operations staff with insightRead more

Unified Communications (UC) management requires obtaining both visibility into application performance, as well as the managing of day-to-day administrative tasks including provisioning, inventory management, and moves, adds, changes, and deletions.  Absent specialized tools to support these requirements, UC managementRead more

We’re pleased to be sharing these new features with you. This release will simplify the deployment and daily management of your Unified Communications & Collaboration solutions. You’ll really appreciate its strengths: 1/ Greater time savingsRead more

IT Service Management (ITSM) defines the processes that organizations use to deliver information technology in a way that delivers measurable business value. For the last several years organizations have adopted structured ITSM approaches, often basedRead more

Since launching Teams in 2017 as part of the Office 365 suite, Microsoft has added new features. Now it’s a collaborative work tool you can use to manage conversations, video meetings, file sharing, and OfficeRead more

Even before the Covid-19 pandemic went global in the first quarter of 2020, organizations were already rapidly moving their unified communications applications, including calling, messaging, and meetings, to the cloud.  Nemertes Research’s 2020 Cost BenefitRead more

In the past few years, the Unified Communications market has widened. New players have appeared. More and more companies are giving their employees UC tools to improve productivity and working comfort. With solutions flooding intoRead more

By Irwin Lazar / Nemertes Dramatic rise in working from home because of Covid-19 The global Covid-19 pandemic has led to an unprecedented shift to work-from-home.  Nemertes’ recent global study of more than 460 organizationsRead more

Choice of terminals, calling rights, special services: setting up Unified Communications & Collaboration solutions requires a structured and flexible deployment plan, an assessment of business needs, automated implementation, and successful adoption by employees. So hereRead more

In the face of expectations from customers and employees, as well as regulatory pressure, how can a Unified Communications provisioning solution give financial institutions the competitive edge while ensuring its processes are compliant? 1. WhatRead more

We now have so many different admin platforms for managing Unified Communications solutions that it can be hard to use one without specialized technical knowledge. But delegating certain settings to less expert people, even endRead more

Kurmi new release: See a preview! Learn about the latest developments in Kurmi Software to simplify the management of your unified and collaborative communications solutions! Kurmi Software, a provisioning solution for unified communication and collaborationRead more

Kurmi Software, the leader in Unified Communications automation, has announced a major release of Kurmi Service Provider Suite. Now, Kurmi Software simplifies the provisioning process on Cisco BroadWorks by allowing bulk actions for users, devices,Read more

In 2020, one in five companies plans to deploy a new set of communications and collaboration tools to help them with the development of a more collaborative work space (1). It’s also important to mentionRead more

Kurmi Software, a global software company and market leader in the management and provision of unified communications platforms and collaboration tools, has just received its Microsoft Silver Collaboration & Content certification. This certification is aRead more

By Stéphane Abiven , Project Director, Kurmi Software Agility, a must in transformation The profound transformation of the business world is impacting every company, regardless of their size or line of business. Companies need toRead more

By Irwin Lazar, VP and Service Director, Nemertes Research UCaaS has garnered a great deal of attention in the marketplace over the last few years thanks to its ability to offer low cost, flexible, callingRead more

Kurmi Summer Release: See a preview! This summer there’s a lot of innovation for Kurmi Software, and we can’t wait to share it with you. First up is the Kurmi solution’s interface, which we’ve totallyRead more

By Robin Gareiss, Nemertes Research You’re moving to the cloud to hand off management, monitoring, and administration to a trusted third party. Out of sight, out of mind, right? Not so fast! Even in cloudRead more

By Irwin Lazar, VP and Service Director, Nemertes Research Nemertes’ recently released our latest Workplace Collaboration: 2019-20 Research Study, capturing deployment trends and success correlations for technologies including calling, meetings, and team collaboration. The studyRead more

By Robin Gareiss / President and Founder of Nemertes Research Digital Customer Experience (DCX) efforts enables organizations to provide new means of engagement including via mobile apps, chat, virtual and augmented reality, and by using AI toRead more

By Irwin Lazar / VP and Service Director of Nemertes Research Cisco’s 2018 acquisition of BroadSoft highlights the growing trend toward cloud-based communications.  Prior to the acquisition, Cisco’s cloud strategy was two-fold: Hosted Collaboration Service, a platformRead more

By Robin Gareiss / President and Founder of Nemertes Research IT staffs have an incredible responsibility to implement and support enabling technologies to transform their companies. In fact, more than 70% of companies have digital transformation initiativesRead more

For the last twenty years, Broadsoft has been the leading cloud communication services vendor. They have been providing the building blocks Unified Communications as a Service (UCaaS). Service providers use to build cloud-based communications servicesRead more

Cisco Unified Communications Manager (CUCM) started life in 1994 as Selsius Systems Multimedia Manager; a video conferencing solution. By the time Cisco acquired it in 1998, Selsius had renamed it Call Manager and changed itRead more

Today Microsoft is a leader in the communications and collaboration arena. Their Teams and Skype for Business products have played a pivotal role in this achievement. Two versions of Skype for Business are available –Read more

Unified Communications (UC) systems are large and complex features of most modern organizations. They require skilled individuals to design, deploy, and maintain; they are expensive, and time and resource consuming. But, their steady and efficientRead more

Globalization characterizes our world today. There are worldwide interaction and integration among people, companies and governments. A trend that began with improvements in transportation and communications technology. Once the domain of governments and large wealthyRead more

Best of breed products focus on one thing and do it better than any other product does. In their area of expertise, they are technologically superior, offer more features and are often more comfortable toRead more

An easy to use product, really intuitive and that will unburden your IT staff, encourage end-user adoption of your Unified Communications (UC) system and give control to end users over their communications environments. Sound tooRead more

There are many possible scenarios which may prompt a unified communications (UC) migration within an organization. It may be that an organization decides it’s time to move from their legacy telephony system to a moreRead more

Cloud-based unified communications (UCaaS) provide businesses and organizations with many advantages over on site-based systems. They are more cost-effective. You can reduce capital expenses on upfront hardware payments and move to a more predictable operatingRead more

As we move into a global world, we need to simplify the ways people work together. Collaboration technology should help people to work together more efficiently and lead to increased employee and team productivity. HowRead more

Elit-Technologies chooses to migrate to Kurmi Service Provider Suite to boost its growth on the UCaaS market Paris, September 25: To enhance its innovative positioning, Elit-Technologies has chosen to rely on the Kurmi Service Provider Suite platformRead more

NWN Corporation reports a successful experience after deploying Kurmi Service Provider Suite and a smooth migration for their CUCDM end customers. Tuesday, August 28 – New York City, NY: One year ago, NWN Corporation selectedRead more

Tuesday, August 21, 2018 – New York City, NY – Today, Kurmi Software reached out to its partners after Cisco announced the end-of-sale and end-of-life dates for Cisco Unified Communications Domain Manager (CUCDM). In itsRead more

Kurmi Software Suite 6.6 Release : What’s New in your platformKurmi Software Suite You will have new benefits with this release: React Technologies: Reduction of the loading time of the pages & new design forRead more

Do you know the most flexible and innovative Cisco HCS domain manager? As the first Cisco HCS-certified product, Kurmi Software is the only administration platform for UCaaS infrastructures that automates the entire life cycle ofRead more

Monday, June 11, 2018 – Cisco Live – Orlando (Florida)The hospitality industry is undergoing an undeniable technology-driven transformation, and guests’ demands are changing in relation to that. To respond to these challenges, hotel owners mustRead more

This release delivers major upgrades to all of its components:Kurmi Service Provider Suite The leading intelligent solution for activating and deploying UC services. Kurmi Unified Provisioning The user-centric solution to package and provision UC andRead more

Promoted by Cisco HCS Business Unit, this video was recorded in their studio (RTP, North Carolina). It’s the last one of a series of 4… After a short introduction, a demo of a new customerRead more

Kurmi Software establishes a new office in New York City and a Customer Support Center for North AmericaDecember, 2017 – Paris, France Kurmi Software has some very exciting news. We are happy to announce theRead more

Promoted by Cisco HCS Business Unit, this video was recorded in their studio (RTP, North Carolina). It’s the 3rd of a series of 4… After a short introduction already published & a demo of aRead more

Promoted by Cisco HCS Business Unit, this video was recorded in their studio (RTP, North Carolina). It’s the second of a series of 4… After a short introduction already published, this new video is aRead more

Promoted by Cisco HCS Business Unit, this video was recorded in their studio (RTP, North Carolina). It’s a short introduction of self-service automation provided by Kurmi for Cisco Hosted Collaboration Solution. This video is theRead more

Tuesday October 24, 2017 – Research Triangle Park (North Carolina) A huge opportunity is coming for the Service Providers in the next five years: tens of millions of users are expected to subscribe UCaaS basedRead more

Integrating your Cisco Collaboration environment with Service Now is a key component to automate UC Operation workflows across your organization. Without a first in class integration platform complementing your collaboration suite, the integration can beRead more

Kurmi Software, a leader in UC management platforms, and Jamcracker, a leader in cloud services brokerage solutions, today announced a strategic partnership to support Cisco HCS Shared Architecture. Both companies are teaming up today toRead more

This release delivers major upgrades to all of its components:Kurmi Service Provider Suite The leading intelligent solution for activating and deploying UC services. Kurmi Unified Provisioning The user-centric solution to package and provision UC andRead more

tekVizion Certifies Kurmi Software Service Provider Suite for Cisco HCS, first provisioning Domain Manager certified for HCSPARIS, FRANCE and PLANO, TEXAS, U.S.A. — June 27, 2017 — Kurmi Software has successfully achieved certification of itsRead more

Cisco has invited us to exhibit our solutions on the Collaboration Partner Village at Cisco Live Las Vegas, from June 26th to 29th, 2017.We will share big announcements during this event, so if you planRead more

At last Cisco HCS-Spark Deploy-a-Thon boot camp in San Francisco, amongst other product announcements, Kurmi Software announced the “Kurmi Trade-Up” special offer to facilitate migration from CUCDM, removing one of the major obstacle for CiscoRead more

Cisco has invited us to exhibit our solutions at Cisco Live in Berlin, from February 20th to 24th 2017We will have two booths : one on the Collaboration Partner Village in the World of SolutionsRead more

This release delivers major upgrades to all of its components:Kurmi Service Provider Suite The leading intelligent solution for activating and deploying UC services. Kurmi Unified Provisioning The user-centric solution to package and provision UC andRead more

In a previous demo video We showed you how Kurmi Unified Provisioning and Unified Selfcare enable you to easily manage Cisco Spark users and rooms, as well as Cisco Unified Communication Management (CUCM) configurations inRead more

Automating customer on-boarding is a key success factor of SMB UCaaS service providers. We enable the management of high user volumes within tight deadlines, while still controlling operational costs. Your customers can deploy their UCaaSRead more

Offer a new IT support-type experience to your employees By providing them a self-service portal, unburdening your support team. Kurmi Unified Selfcare offers all the features you need to modernize your employee’s user-experience such asRead more

This release delivers major upgrades to all of its components:Kurmi Sunrise The leading intelligent solution for activating and deploying UC services. Kurmi Unified Provisioning The user-centric solution to package and provision UC and other digitalRead more

Kurmi Unified Provisioning & Selfcare enables you to easily manage Cisco Spark users & rooms, as well as CUCM configurations in Spark Hybrid Services deployments.Read more

Kurmi Software Suite 6.x has successfully undergone technical interoperability testing with Cisco! A third-party laboratory (Tekvision) performed the interoperability testing, based on test criteria determined by Cisco. The test results recognized the quality and robustnessRead more

“Zero-Touch Provisioning” with Kurmi Software Solutions! Kurmi Software, a Cisco Preferred Solution Partner, automates all the steps involved in UC solution deployment (e.g. Cisco Hosted Collaboration Solution / Unified Communications), including: data collection, server deploymentRead more

Today, Kurmi Software announced the new 6.2.0 release of its flagship Kurmi Software Suite.This release delivers major upgrades to all of its components. Kurmi Sunrise, the digital business customer on-boarding solution, allows service providers toRead more

Last week (March 7-10), it was the Enterprise Connect event at Orlando (Florida) and Kurmi Software was there! Keynotes, General Sessions, meeting partners, customers, techno-vendors and competitors… very busy and interesting week for us. OurRead more

Last year at Enterprise Connect the UCStrategies team introduced the concept of Business Communications Operations Management (BCOM). A year later, the segment has seen increasing recognition as a key element of a successful Business CommunicationsRead more

Don’t miss the upcoming UCStrategies Webinar focused on ensuring that your current or planned UC environment succeeds despite the growing complexity and challenges. If you are seeing Staff overload, Cost escalation, Outages due to configurationRead more

Kurmi Software has prototyped a Google Glass application to perform on-site device provisioning in conjunction with Kurmi Unified Provisioning. This will help automate one of the most costly phases in UCAAS deployments. Contact your KurmiRead more

User-centric and operating in a world where IT meets UC, we’re still pushing the boundaries of what our technology can achieve! Kurmi Software BCOM for the Core and an Extensive Service Brokerage PlatformBy Phil EdholmRead more

Today, UCStrategies, the thought leader in Unified Communications (UC) education and information, identified a new product category, Business Communications Operations Management (BCOM). BCOM solutions are a critical factor for Unified Communications success. Organizations have adoptedRead more

Lottery rules Participation to the random draw is subject to valid registration before 1:00 pm on December 9 Pacific Time Each person may only participate in the random draw once The draw will take placeRead more